Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not, please review our policy below. 1. Return Eligibility You may request a return within 30 calendar days from the date you receive your item. To be eligible for a return: - The item must be unused, unworn, and in the same condition that you received it. - It must be in the original packaging with all tags attached. - Proof of purchase (order number or receipt) is required. 2. Non-returnable items Certain items are not eligible for return, including: - Gift cards - Downloadable software or digital products - Personal care items (e.g., cosmetics, underwear) for hygiene reasons 3. Return Process To initiate a return, please contact our customer service at [your email] with your order number and reason for return. We will provide you with a return shipping address. Return shipping costs are borne by the buyer unless the return is due to our error (e.g., wrong or defective item). 4. Refund Timeline Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-14 business days. The refund will be credited to your original payment method (credit card, PayPal, or other). Please note that your bank or payment provider may take additional time to reflect the refund in your account. 5. Late or Missing Refunds If you have not received a refund after 15 business days from our approval, please first check your bank account again, then contact your credit card company or payment provider. If you have done all of this and still have not received your refund, please contact us. 6. Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same product, please contact us.